Shipping Policy
When will you ship my order?
We strive to provide a seamless and efficient order processing experience for our customers. Once you place an order with us, we aim to process and dispatch it within 24 hours on working days. This means that once your order is confirmed, we work diligently to prepare it for shipment as quickly as possible.
Please allow us up to 48 hours on the working days for the tracking information to become available.
To keep you informed about the status of your order, we provide regular updates through your registered email address. These updates will include information such as the order confirmation, shipment tracking details, and any other relevant notifications.
What are the delivery charges?
- Free shipping is provided for all orders within India that are equal to or exceed INR 1500.
- Standard Shipping Charge of Rs. 80 is applicable to all orders below INR 1500, regardless of the destination within India.
How can I track my order?
If you have placed an order as a guest, please follow the “Track Shipping” link in your confirmation email.
You can track your package through the carrier's website or mail us your order no and email ID using which you had placed the order. For any order queries you can reach out to us on all weekdays except Sundays and government Holidays.
When will I receive my order?
Once your order has been dispatched from our warehouse our standard delivery time is 3-7 working days. We work with all leading logistics partners in India to ensure smooth and timely delivery of your order. You can track your order at anytime with the provided tracking details in your email.
What if my product is undelivered?
We sincerely apologize in case your order is delayed. Please reach out to us with your registered email & order number and we will escalate the matter to the shipping partner on your behalf.
Please don't hesitate to contact us, and we'll be more than happy to provide the support you need. Your satisfaction is our top priority, and we strive to ensure a smooth and enjoyable shopping experience for all our customers.
If you have any further questions or require assistance, our dedicated customer support team is here to help. You can reach us via email at <a href="mailto:jewellerywestern28@gmail.com" target="_new">jewellerywestern28@gmail.com</a> or through WhatsApp +919898227881. We are available to assist you with any inquiries you may have regarding your order, shipping, or any other concerns.